About Us > Press Room > 2018 > Elkton Gas Prepares for Winter Storm

Newsroom

Elkton Gas Prepares for Winter Storm

ELKTON, M.D. – Jan. 3, 2017 – Elkton Gas is prepared to meet the needs of its customers during the forecasted winter weather advisory, which could bring snow and ice to parts of the Elkton Gas service area as early as this evening and into tomorrow. Elkton Gas crews are prepared to respond to any weather-related emergency and emphasize the importance of having a plan and making the necessary preparations for severe weather.

With the safety of the public, its employees and its pipelines top of mind, Elkton Gas is providing the following guidelines associated with natural gas meter and appliance venting safety:

Appliance Safety

  • Customers should never use natural gas appliances, such as ovens or the burners on a stove, to heat their homes or businesses.
  • Customers should make sure their heating system, water heater and any other natural gas appliances are serviced and inspected annually by a qualified licensed professional.
  • Elkton Gas customers are advised not to use any defective natural gas appliance until it has been inspected, serviced and determined to be safe by a qualified plumber or heating, ventilation and air conditioning (HVAC) professional.

Carbon Monoxide Safety

  • To ensure the safe, proper operation of natural gas appliances, such as a furnace and water heater, and to prevent the potentially hazardous buildup of carbon monoxide within your home or business, ensure that outdoor vent openings and air intakes are not obstructed by snow or ice.
  • If customers smell natural gas or suspect carbon monoxide is present in their home or business, they should immediately leave the area and call 9-1-1 or 1-866-281-6774 from a safe location.
  • Residents are encouraged to seek medical attention immediately if anyone in their home or business experiences possible symptoms of carbon monoxide poisoning, which include headache, dizziness, fatigue, nausea and vomiting.

Meter Safety

  • Customers are encouraged to know where their natural gas meter is located.
  • Following a weather emergency, ensure the gas meter is visible and the area surrounding the meter is free of trash and debris. Mechanical equipment used after the storm to clean up a location may damage the meter if it is hidden.
  • Exercise caution removing snow or ice from your natural gas meter assembly. Use your hands or a broom, not a shovel, to brush away snow or ice from your meter and regulator. Never kick or hit your gas meter or its piping with a hammer or any hard object to break away built-up snow or ice.
  • If a natural gas meter is damaged or underground gas line is exposed, immediately leave the area and call 9-1-1 or the Elkton Gas 24-hour emergency response number at 1-866-281-6774.

Detecting Gas Leaks

  • If customers smell the rotten egg odor that is often associated with natural gas or suspect carbon monoxide is present, they should immediately leave the affected area and call 9-1-1 or the 24-hour emergency response line at 1-866-281-6774 from a safe location.
  • Residents should never try to identify the source of a leak themselves.
  • If the odor of natural gas is present, do not use a telephone or cellular phone, turn light switches on or off, operate any appliance or do anything that might cause a spark, such as lighting a match.

Damage Prevention

  • Heavy snow and ice may weigh down power lines and tree limbs, causing them to fall. If a natural gas meter is damaged or underground gas line is exposed, immediately leave the area and call 9-1-1 or the 24-hour emergency response line at 1-866-281-6774 from a safe location.

For additional natural gas safety and weatherization tips, please visit www.elktongas.com/safety

About Elkton Gas

Elkton Gas is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Elkton Gas provides natural gas delivery service to approximately 7,000 residential and business natural gas customers in the greater Elkton area in northeastern Maryland. For more information, visit elktongas.com.

 

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE: SO), America’s premier energy company. Southern Company Gas serves approximately 4.6 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit www.southerncompanygas.com.

Media Contact Information

Media Relations:
media@sjindustries.com
Telephone: 609-561-9000 x4496

Investor Contact:
Dan Fidell (609) 561-9000 x7027
dfidell@sjindustries.com

News Archives


Corporate Sustainability Report

Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

Contact Us >

811: Call Before You Dig

Call 811 before you dig – it's the law! Click or tap below for further information on utility pipeline markouts and pipeline safety.

Learn More >

Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

Learn More >