Customers can avoid being scammed by taking a few precautions:
- Never provide Social Security numbers or personal information to anyone who initiates contact with you and claims to be a utility representative or requests that you send money to another person or entity other than your local utility providers.
- Always ask to see a company photo ID before allowing any utility worker into your home or business.
- When in doubt, check it out. Be skeptical of individuals wearing clothing with old or defaced company logos. If you have any doubts, ask to see a company photo ID.
Red Flags For Scam Activity
- The scammer pretending to be a company employee often becomes angry and tells a customer that his or her account is past due, and service will be shut off if a large payment isn’t made – usually within less than an hour.
- The scammer instructs the customer to purchase a prepaid debit or credit card and then calls him or her to supposedly make a payment to Chesapeake Utilities.
- The scammer asks the customer for the prepaid card’s receipt number and PIN number, which grants instant access to the funds loaded to the card.